Flushing helps Liberty maintain the quality and reliability of the water system 

Liberty’s annual Arkansas water system flushing is scheduled to begin the week of July 21, weather permitting, in Pine Bluff and White Hall. Woodson and Hensley communities are scheduled to follow. Flushing is the process of cleaning water mains by opening fire hydrants and allowing them to flow freely, sometimes up to 24 hours. Once the flushing begins, Liberty crews will work around the clock until the flushing is completed.  

The Arkansas Department of Health requires annual flushing to ensure fire hydrants are working properly. In addition to ensuring system reliability, flushing also improves water quality. Customers who may experience any water quality issues during the scheduled flushing times are asked to run cold water from their faucet for 10 minutes. If the issues persist, or you experience low pressure, please contact the Liberty Customer Care team by dialing 1-855-382-6508. 

Liberty thanks customers for their patience as our crews complete this required work. 

About Liberty 
Part of Algonquin Power & Utilities Corp., Liberty is committed to providing safe and reliable natural gas, water, and electricity distribution and services to over one million customer connections. Liberty’s utility operations are primarily located in the United States and Canada, as well as operating in Chile and Bermuda. With a customer-centric approach to management, Liberty seeks to provide a superior customer experience through local management of walk-in centers, conservation and energy efficiency initiatives, and programs for businesses and residential customers. We measure our performance in terms of service reliability, customer satisfaction, and public and workplace safety. Liberty’s North American distribution operations include Arizona, Arkansas, California, Georgia, Illinois, Iowa, Kansas, Massachusetts, Missouri, New Hampshire, New York, Oklahoma and Texas in the United States, and New Brunswick in Canada. 

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Learn more about water quality